Shipping policy
Shipping Policy
Effective Date: August 21, 2026
Thank you for shopping at Gadget Gali. Please read our shipping policy carefully to understand how we process and deliver your orders.
1. Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive an order confirmation via email or WhatsApp once your order has been placed.
2. Shipping Destinations
We currently ship to all major cities and areas across Pakistan, including but not limited to:
- Karachi, Lahore, Islamabad, Rawalpindi
- Faisalabad, Multan, Peshawar, Quetta
- All other cities and remote areas served by our courier partners
3. Delivery Timeframes
| Destination | Estimated Delivery Time |
|---|---|
| Major Cities (Karachi, Lahore, Islamabad) | 2–4 business days |
| Other Cities | 3–5 business days |
| Remote/Rural Areas | 5–7 business days |
Please note these are estimated timeframes and may vary due to courier delays, weather conditions, or other factors beyond our control.
4. Shipping Charges
- Standard Shipping: Flat rate of PKR [amount] per order
- Free Shipping: Available on orders above PKR [minimum order amount]
- Cash on Delivery (COD): An additional COD fee of PKR [amount] may apply
Shipping charges are calculated and displayed at checkout before you complete your purchase.
5. Courier Partners
We work with trusted courier services including:
- TCS
- Leopards Courier
- M&P (Mustansir & Partners)
- Pakistan Post (for select areas)
The courier service used for your order will be selected based on your location and availability.
6. Order Tracking
Once your order has been dispatched, you will receive a tracking number via SMS, email, or WhatsApp. You can use this number to track your order on the courier's website.
7. Cash on Delivery (COD)
We offer Cash on Delivery across Pakistan. Please ensure you are available to receive and pay for your order at the time of delivery. If a COD order is refused at delivery without a valid reason, we reserve the right to restrict future COD orders from that account.
8. Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date. We will work with the courier to resolve the issue and arrange a replacement or refund where applicable.
9. Incorrect Address
Please ensure your shipping address is accurate at the time of placing your order. Gadget Gali is not responsible for delays or non-delivery due to an incorrect or incomplete address provided by the customer. Re-shipping fees may apply in such cases.